6 Reasons customers prefer texting over calling

Understanding these preferences can help businesses tailor their communication strategies to meet modern consumer expectations.

Julia Serdiuk September 21, 2021
contents
Julia Serdiuk Julia Serdiuk is an outreach specialist at HelpCrunch , an innovative platform to build relationships with customers. She is a seasoned traveller and yoga enthusiast. Appreciates life and believes in the cloudless future of our planet.
Get the latest news from us Subscribe to our newsletter to get all updates to your inbox.

Related articles

Beautiful woman with a mobile phone in the street reading text message with office buildings in the background
MarketingFebruary 28, 2020
SMS, MMS, and text messages: What are the differences

SMS has been in our lives for decades now, but the o...


Company meeting at the conference room
MarketingOctober 8, 2019
Best ways to communicate effectively in the workplace

Any communication in the workplace should be clear, ...


MarketingNovember 1, 2024
Communication breakdown: What it is and how to avoid it

Discover practical strategies to prevent and swiftly...


Textmagic chat widget cover image
MarketingDecember 16, 2024
How Textmagic’s chat widget can drive sales and improve business engagement

Have you ever wished a customer support agent would ...


Car salesman showing a new car in a car showroom to a business couple
MarketingDecember 18, 2018
Lead generation for a car salesman: Deal-closing tactics

Leads are the lifeblood of your sales income. Earnin...


Julia Serdiuk Julia Serdiuk is an outreach specialist at HelpCrunch , an innovative platform to build relationships with customers. She is a seasoned traveller and yoga enthusiast. Appreciates life and believes in the cloudless future of our planet.
Get the latest news
contents
Why use SMS marketing?
  • SMS product launch checklist
  • 1. Create a product launch plan
  • 2. Generate awareness and engagement before the launch
  • 3. Make an impression on launch day
  • 4. Keep the excitement going post-launch
  • New product launch message samples
  • Conclusions