The Textmagic Blog

Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.

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texting in canada - textmagic cover
guides January 23, 2024
Canadian texting service: Mastering SMS compliance for effective communication

Texting in Canada comes with its own laws you must abide by as a business targeting consumers. In this article, we will delve into...

Customer service trends 2025
support January 23, 2024
Top 12 must-know customer service trends for 2025

Customer service plays a key role in business success. But, these days, customer service trends are shifting. Customers are placin...

business January 19, 2024
How to create comprehensive API documentation: The ultimate guide

API (application programming interface) documentation is the backbone of tech and software development. API providers must deliver...

SMS for Hospitality blog cover
business January 17, 2024
Automated hotel text messaging: How to improve hospitality business with SMS marketing

Automated texting, the newest advancement in guest messaging for hotels, has been revolutionizing the hospitality industry, buildi...

Textmagic SMS Opt-in/Opt-out Cover
sms January 11, 2024
SMS opt-in and opt-out: A guide to effective messaging compliance

Having accessible SMS opt-in and SMS opt-out mechanisms is essential for the success of your campaigns. Giving and withdrawing con...

SMS marketing for restaurants
marketing January 5, 2024
SMS marketing for restaurants: Key benefits & best practices

SMS marketing, particularly vital in the time-sensitive restaurant industry, enables instant communication with customers, crucial...

Customer retention strategies cover
business December 27, 2023
6 Customer retention strategies for small businesses

Recent trends in business and consumer behavior have underscored the critical role of customer retention in both sustaining a loya...

essential guide to toll-free numbers
guides December 21, 2023
Essential guide to toll-free numbers: Benefits, costs, and best practices

If you’ve ever contacted a business over the phone, you’ve probably dialed a toll-free number to reach them. Companies of all ...

support December 19, 2023
Master customer conversations: 6 Proven communication techniques

Customer communication does not have to be complicated. At its core, it’s simply a conversation between a customer and a support...