The Textmagic Blog

Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.

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security October 11, 2023
What is vishing? Unmasking voice phishing scams and techniques

Vishing, an insidious blend of voice communication and phishing tactics, presents a formidable challenge as scammers refine their ...

marketing October 6, 2023
How we created our product video: 10 Best practices to try

Video content captures attention in a way that text or images alone cannot. Potential customers often prefer watching a short prod...

Reaching out to clients by SMS
marketing October 6, 2023
SMS outreach: How to use text messages to engage your clients

Nowadays, staying connected with clients requires more than just traditional emails or phone calls. SMS outreach presents a dynami...

support October 4, 2023
Mastering customer advocacy: 5 Strategies for business growth

Customer advocacy means putting clients first and adjusting your product or services according to their needs and desires. If y...

Customer success vs. customer service
support September 29, 2023
Customer success vs. service: 6 Key differences to grasp

At first glance, customer success and customer service might seem very similar. Even though both help customers in one way or anot...

security September 27, 2023
Smishing uncovered: How to protect yourself from SMS phishing and fraud

At one point or another, you might have gotten one of those SMS messages that look like promotions. But then, they pop up without ...

support September 27, 2023
How to calculate customer health score and slash churn rates

Customer health scores are metrics that reduce customer churn and ensure sustained business growth. They can help prevent pitfalls...

business September 25, 2023
Geofencing vs geotargeting: Which is the best for your business

Location-based marketing strategies such as geofencing and geotargeting have emerged as innovative solutions for businesses aiming...

marketing September 20, 2023
Create a winning B2B customer journey map: Guide & templates

The B2B customer journey highlights all the touchpoints a customer has with a B2B company. From discovery to purchase and beyond, ...