The Textmagic Blog
We publish practical guides on marketing, support, and platform features
to help businesses grow and improve communication.
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Scam text message examples and how to protect yourself from SMS phishing
Text message scams, also known as SMS scams or text message fraud, refer to deceptive and fraudulent schemes conducted through tex...
What we learned building a SaaS go-to-market strategy (11 steps)
A strong go-to-market strategy is key to successful product launches and prudent resource allocation. As the bridge between innova...
SMS for customer service: 7 Tips to delight customers
Flawless customer service is essential in this crowded and competitive business landscape. As a SaaS solution with over 20 years o...
SOAP vs REST API for A2P messaging: Choosing the right approach
Application-to-Person (A2P) messaging has emerged as a powerful communication channel for businesses to engage with their customer...
Quick guide on how to maintain your smartphone
In a world where digitalization meets technology, smartphones have never been more important. Not only do they boost the efficienc...
6 Proven steps to craft a profitable customer engagement strategy
Customer engagement is not just a marketing tool but a fundamental approach that drives business growth. Creating a strong custome...
How to deal with angry customers: 10 Strategies and scripts that work
An angry customer isn’t just a bad day. It’s a fork in the road for your brand. Handle the situation well, and you earn loyalt...
Maximizing SMS marketing impact with Unified Communications as a Service (UCaaS)
SMS messaging has long been a top marketing strategy for small and large businesses. Now, it gets even better with the introductio...
When was texting invented: A history over 30 years in the making
From the early days of mobile communication to the bustling digital age, one form of connection has stood the test of time and rev...
