The Textmagic Blog

Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.

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support December 16, 2024
Best customer retention tools and software to boost loyalty

Let’s kick off this article with a quick reality check: since returning customers are more likely to make a purchase, running a ...

Reminder email best practices
business December 13, 2024
Mastering reminder emails: How to write and ensure they get results

Ever been ghosted by someone you emailed days before? You’re not alone. Delivering a reminder email without sounding annoying ha...

How to build trust with customers in 2025
support December 4, 2024
How to build and rebuild trust with your customers

Knowing how to build trust with customers is one of the most important steps you can take to grow your business. 58% of U.S. custo...

support September 19, 2024
What is the digital customer experience? The ultimate guide

Things are changing really fast in the CX landscape. Just three years ago, Gartner found that for 58% of customers, digital experi...

support September 2, 2024
How to ask customers for feedback the right way: 10 Tips with examples

Regardless of the industry you are in, customers are the most important part of your business. Consequently, knowing what they thi...

62 customer service email templates
support August 26, 2024
62 Ready-to-use email templates & key practices to elevate support

Clients expect fast and reliable service that meets and exceeds their expectations. A simple way of providing better support is by...

10 best CRMs for small businesses
sales August 21, 2024
The 10 best CRMs for small businesses to choose from in 2025

Small businesses often struggle with growing their client base, mainly due to a lack of proper client management. Keeping track of...

15 confirmation email templates
support August 2, 2024
Master the art of confirmation emails with 15 proven templates

Confirmation emails are a direct line between your company and your customers. Effective confirmation emails don’t simply confir...

Welcome email templates
support August 1, 2024
Welcome emails done right: 15 Templates for every occasion

In business, much like in personal encounters, the initial interaction sets the tone for the entire relationship with a customer. ...