The Textmagic Blog
Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.
Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.
The right confirmation email builds trust, encourages loyalty, and sets up your next conversion. Done well, it reinforces the idea...
Customer cancellations often come disguised as losses, primarily because industry reports show that more than 50% of customers wil...
Choosing the right customer feedback tools can be overwhelming. From surveys and reviews to net promoter score (NPS) tracking, the...
Let’s kick off this article with a quick reality check: since returning customers are more likely to make a purchase, running a ...
Ever been ghosted by someone you emailed days before? You’re not alone. Delivering a reminder email without sounding annoying ha...
Knowing how to build trust with customers is one of the most important steps you can take to grow your business. 58% of U.S. custo...
Things are changing really fast in the CX landscape. Just three years ago, Gartner found that for 58% of customers, digital experi...
Regardless of the industry you are in, customers are the most important part of your business. Consequently, knowing what they thi...
Clients expect fast and reliable service that meets and exceeds their expectations. A simple way of providing better support is by...
