Enrich your CPaaS with a user-friendly interface

Bring Your Own CPaaS (BYOC) service is a cost-effective model where users connect their current CPaaS providers, such as Twilio or Vonage, to a single centralized cloud-based messaging platform like Textmagic.

By integrating your chosen CPaaS provider with Textmagic, you gain access to our easy-to-use Textmagic platform and its vast range of advanced business features, such as

• Conversational two-way SMS chat
• Personalized marketing campaigns,
• Simple contact management,
• Customizable templates and automated workflows
• Comprehensive reporting and audit logs
• High security and privacy standards (SOC 2 and GDPR certified)
• Continuous updates and feature enhancements
• Dedicated support and customer service

Best of all, you can enjoy all these advantages without purchasing a new number or going through the hassle of porting away the phone number that your customers already know. In addition, you will continue to experience reliable delivery and save volume discounts from your trusted CPaaS provider.

Our BYOC service offers competitive pay-as-you-go pricing with a simple structure: a flat rate of 0.01 (your account currency) for each message sent or received via Textmagic, plus the messaging fees from your chosen CPaaS provider (Twilio, Vonage, and others), paid directly to the provider.

Textmagic supports integration with several CPaaS (Communication Platform as a Service) providers, offering flexibility and compatibility for your messaging needs. The supported CPaaS providers for integration with Textmagic include:

1. Twilio
2. Vonage
3. Sinch
4. Bandwidth
5. Infobip (coming soon)

These supported CPaaS providers allow you to leverage their services, features, and infrastructure while integrating seamlessly with the Textmagic platform for efficient message delivery and enhanced communication capabilities.

If your CPaaS provider is not listed, please contact us.

Yes, Textmagic allows you to connect and use multiple CPaaS providers with its platform, providing you with flexibility and choice in your communication services. This can be particularly useful for businesses with diverse communication needs or those looking to leverage the strengths of different CPaaS providers for various purposes.

Businesses often choose the Textmagic BYOC service when they:

• Use the CPaaS provider’s platform with the best possible rates on the market; however, they realize that it lacks the convenience and important business features of a traditional texting app.
• Use a traditional texting platform (with high rates and limited reach) and wish to reduce costs without compromising the familiar usability and convenience offered by the traditional texting platform.

The BYOC option offers potential cost savings by allowing you to utilize your existing telecommunication provider’s services within the Textmagic platform. By connecting your own provider, you can leverage any pre-existing pricing agreements, volume discounts, or special rates that you have negotiated with your CPaaS provider. This can result in reduced messaging costs compared to other pricing models. Additionally, BYOC eliminates the need for separate contracts or subscriptions with multiple service providers, streamlining your communication expenses. Overall, BYOC provides an opportunity to optimize costs while enjoying the benefits of Textmagic features and tools.

If you already have an account with a CPaaS provider like Twilio or Vonage, to get started with the Textmagic BYOC:

1. Connect your CPaaS provider to Textmagic
   Get credentials from the CPaaS provider (Twilio, Vonage, Sinch, Bandwidth) and use them to connect your preferred provider to Textmagic.
2. Link CPaaS provider virtual numbers to TextmagicSelect and link numbers that you would like to use on the Textmagic platform. Now, you can start sending text messages via the Textmagic platform by leveraging your CPaaS provider’s number and rates.

With BYOC, you have greater control over message delivery as you integrate your own chosen telecommunication provider (CPaaS) into the Textmagic platform. By utilizing your CPaaS provider’s infrastructure, you can have more control over carrier routing, delivery mechanisms, and customization options. This allows you to leverage your preferred CPaaS provider’s features and capabilities for message delivery while benefiting from Textmagic additional tools and features.

Here are several steps you can take to troubleshoot and fix this issue:

1. Check your API credentials or Account SID/token

Ensure you use the correct API credentials (API key, API secret, SID and token, etc.). Double-check that there are no typos or errors in how you’ve entered these credentials. Copy credentials from the CPaaS provider’s dashboard (Twilio, Vonage, Sinch, Bandwidth) to Textmagic.

2. Update credentials if necessary

If you have recently changed your CPaaS provider credentials, ensure you update Textmagic with the new credentials too.

If none of the above helps, please contact us.

If the virtual phone number provided by your CPaaS provider, which you had previously linked to Textmagic, gets canceled, it will no longer be available for use with Textmagic. In this case, a warning icon will appear to indicate that the number is no longer accessible on Textmagic. If you manage to retrieve the canceled number, you can try linking it again. However, if it’s not possible to retrieve the number, you will have to link a new number to continue using Textmagic services.