CASE STUDY
Telephone Service Providers and Carriers

CASE STUDY • Telephone Service Providers and Carriers

IXICA Communications Inc. case study

Using Textmagic's SMS solutions, IXICA was able to increase the amount of invoices paid by 20% and to reach out to 30-40% more customers.

IXICA Communications Inc logo
  • Toronto, Ontario
  • Canada
  • Founded in 2007
  • 4 Employees
  • Telephone Service Providers and Carriers
  • Visit website
Textmagic has been an amazing service that works hand in hand with our internal tools to realize better business results. We look forward to more developments.
Jenoshan Balasingam
Jenoshan Balasingam VP, Operations

About IXICA Communications Inc

We are a Telecommunications services provider specializing in SIP Trunking, Hosted PBX, Wholesale Voice, and Data Services. We cater to businesses for their telecom needs and converting customers to SIP based phone systems.

The Business Challenge

We needed a way to communicate our billing and notifications with customers and we also needed something that would easily integrate with our internal management portal. Most importantly we needed something that works reliably.

How Textmagic Helped

Textmagic provided a way for us to send text messages to our clients easily and it provided many ways for integration into our internal management portal including ways to send my email, portal, and API.

The Results

We managed to reach an extra 30-40% of customers that do not regularly check email. Billing notifications helped us received and extra 20% of invoices paid by the due date.

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